Job Description
Company Name:
Snapmint Years of Experience: 1 years Location: Tonk Road, Jaipur Responsibilities This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
Good comprehension skills and ability to clearly understand and state the issues customers present.
Ability to maintain composure in highly escalated situations Requirements Minimum 1 year of experience in Email/Chat/In-call and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.
For Email/chat Typing speed must be in btw 30-35 wpm. Proven customer support experience or experience as a Client Service Representative. Flexible with the working schedule, may be expected to work weekends, holidays, and events. Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Strong phone contact handling skills and active listening. Maintain regular and reliable attendance, including the daily schedule as assigned. Graduation and above (12th pass only in exceptional cases). Excellent verbal/written communication skills and basic computer knowledge. Age should be a maximum of 28. Work from the office and 6 days working (roster off). Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km
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Typical Pay for this Type of Work
Payscale
₹1.5L–3.6Lper year
Customer Care Executive
Based on local employers
Indeed
₹26T–1.1Lper month
Customer Service Manager
Based on local employers
Glassdoor
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the MIS Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
