Job Description
We are a product-based Ecommerce Company with our own ecommerce portal ubuy.com offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business. Ubuy.com is an online E-commerce portal that helps you in getting what you need. Our Requirements
Strong communication skills & active listening.
Excellent writing skills.
Excellent typing skills.
Graduation in any discipline.
Good presentation skills.
Comfortable with MS office tools.
Handle social media platforms.
Ability to handle chats & emails.
Familiar with CRM systems & practice.
Handle customers escalation, provide appropriate solution and follow up to ensure solution.
Customer Orientation.
Follow communication procedures, process & Guidelines.
Take the extra mile to engage customers.
Ensure customer satisfaction and provide professional customer support.
Communicating & coordinating with collogues as necessary.
Maintain a positive, empathetic and professional attitude toward customers.
Responding quickly to customers inquiries on chats, emails & calls.
Should be Comfortable with rotational shift.
Role: Customer Retention - Non Voice
Industry Type: Internet (E-Commerce)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: B.Tech/B.E. in Any Specialization
PG: Any Postgraduate
Doctorate: Doctorate Not Required
Strong communication skills & active listening.
Excellent writing skills.
Excellent typing skills.
Graduation in any discipline.
Good presentation skills.
Comfortable with MS office tools.
Handle social media platforms.
Ability to handle chats & emails.
Familiar with CRM systems & practice.
Handle customers escalation, provide appropriate solution and follow up to ensure solution.
Customer Orientation.
Follow communication procedures, process & Guidelines.
Take the extra mile to engage customers.
Ensure customer satisfaction and provide professional customer support.
Communicating & coordinating with collogues as necessary.
Maintain a positive, empathetic and professional attitude toward customers.
Responding quickly to customers inquiries on chats, emails & calls.
Should be Comfortable with rotational shift.
Role: Customer Retention - Non Voice
Industry Type: Internet (E-Commerce)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: B.Tech/B.E. in Any Specialization
PG: Any Postgraduate
Doctorate: Doctorate Not Required
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Fresher Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
