Customer Support Executive

Profile: Customer Support Executive

Experience Min 1 Yr

Location Pan India

No of vacancy 1 for each location

Job description:-

• Answer all the queries of SAMIL customers and walk-in customers related to products and services of SAMIL.

• Take ownership to understand customer issues and address & resolve in coordination with respective heads.

• Provide Training to SAMIL customers and SAMIL team on technology & other SAMIL initiatives. Ensure customers are using all the applications.

• Undertake documentation services for OEMs and other customers through the network of RTA agents.

• Generate new deals related to walk-in customers and update the same in the system daily.

• Ensure 100% of the online conversion of the listings owed for the Automall.

Requirement:-

• Age up to 30 years.

• Minimum 1 Years of experience is required

• Should have involved in customer support, sales, tele calling, etc.

An ideal candidate must have:-

• Graduate.

• Good Communication skills

• Interpersonal skills

• Positive attitude and Confidence