Customer Support Executive

Location

Andheri, Mumbai, Maharashtra•Hybrid work

Benefits

Pulled from the full job description

Full job description

Job Title: Course Information Representative

Employment Type: Full-time, In-Office Work (6 days per week)

Salary: INR 25,000 per month

Job description

Handling all fresh inquiries by making outbound phone calls answering basic queries, and fixing their appointments with Counsellors of K11

These would be all the leads who have already inquired about the courses at K11 through various media. The calls would NOT be cold calls to random data.

Follow up calls to all these inquiries as required.

Update the details on CRM and other systems used by the company

Submit daily activity report to immediate superior

Desired Profile:

Excellent communication and coordination skills, counseling skills required

Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)

Experience: 1 -4 year (Preferred a call center experience)

Education: Graduate

To apply for this position, please connect with:

Name: Ms. Riya Dube / Mr. Aryan Jha

Contact Number: ++1 82+1+ +2707 / ++1 +1677 51454

Email ID: cv@keleven.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Schedule:

Day shift

Work Location: In person

Speak with the employer

++1 82+1++2707