Job Description
• Handle Inbound & Outbound customer calls
• Acknowledge and resolve customer queries and promptly provide solution to the
• query
• Keeping records of customer interactions, transactions, comments and complaints
• Establish and improve cooperation with new/existing customers
• Coordinate with all the department for smooth redressal of customer complaints.
• Maintaining a positive, empathetic and professional attitude towards customers.
• Excellent interpersonal and oral communication skills
• Computer knowledge (WORD & EXCEL)
• Experience in customer handling
Skills:- Customer Support and Voice processing
• Acknowledge and resolve customer queries and promptly provide solution to the
• query
• Keeping records of customer interactions, transactions, comments and complaints
• Establish and improve cooperation with new/existing customers
• Coordinate with all the department for smooth redressal of customer complaints.
• Maintaining a positive, empathetic and professional attitude towards customers.
• Excellent interpersonal and oral communication skills
• Computer knowledge (WORD & EXCEL)
• Experience in customer handling
Skills:- Customer Support and Voice processing
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
