Job Description
Responsibilities
1) Managing a team of representatives offering customer support
2) Overseeing the customer service process
3) Resolving customer complaints brough to your attention
4) Planning the training and standardization of service delivery
5) Monitoring the work of individual representatives and of the team.
Qualifications
1) Graduate with 4 years of experience in Export will be an advantage
2) Proven experience as customer support or similar role
3) Communication and interpersonal skills
4) Knowledge of CRM systems
1) Managing a team of representatives offering customer support
2) Overseeing the customer service process
3) Resolving customer complaints brough to your attention
4) Planning the training and standardization of service delivery
5) Monitoring the work of individual representatives and of the team.
Qualifications
1) Graduate with 4 years of experience in Export will be an advantage
2) Proven experience as customer support or similar role
3) Communication and interpersonal skills
4) Knowledge of CRM systems
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
