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Customer Support Executive ( Non-voice Process) Fresher Job

Place of work Work from home
Contract type Full-time
Start date 3 hours ago
Salary -

Job details

Job description, work day and responsibilities

Job description
Welcome to The Elite Job, a renowned name in the industry dedicated to providing exceptional opportunities for career growth. As a leading player in [industry sector], our commitment to excellence has made us a preferred choice for both clients and employees alike.
Position: Customer Support Executive (Non-voice Process) - Fresher
Job Responsibilities:
• Client Interaction: Engage with customers in a professional and courteous manner to address their queries and concerns through non-voice channels.
• * Problem Resolution: Efficiently troubleshoot and resolve customer issues, ensuring timely and satisfactory solutions.
• * Documentation: Maintain accurate records of customer interactions, transactions, comments, and complaints for future reference.
• * Product Knowledge: Stay updated on company products and services to provide accurate information to customers.
• * Collaboration: Work closely with cross-functional teams to ensure a seamless customer experience.
• Required Skills:
• Communication Skills: Excellent written and verbal communication skills in English.
• * Customer-Centric Approach: A passion for delivering exceptional customer service.
• * Problem-Solving: Ability to analyze and resolve customer issues efficiently.
• * Adaptability: Flexibility to work in a dynamic environment and adapt to changing priorities.
Company Name: The Elite Job
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1181743, Published: 3 hours ago, Company registered: 3 months ago

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