Job Description
1. Handle customers through Calls, email and Chat.
2. Provide resolution to the customer post understanding the customers' requirement.
3. Meeting daily/weekly/monthly targets assigned as per the business requirements.
4. Ensuring the delivery of services maintaining the required Quality Standards.
5. Maintain the reports of the work assigned on day to day basis and reporting to upline manager.
2. Provide resolution to the customer post understanding the customers' requirement.
3. Meeting daily/weekly/monthly targets assigned as per the business requirements.
4. Ensuring the delivery of services maintaining the required Quality Standards.
5. Maintain the reports of the work assigned on day to day basis and reporting to upline manager.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the BPO Jobs sector. This role in Shimla offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
