Job Description
Job Title: Customer Support Executive – Voice Process (Domestic & International BPO)
Location: Onsite/Remote (Based on role availability)
Job Type: Full-Time / Part-Time / Rotational Shifts
Experience Level: Entry-Level to Experienced
We are hiring Customer Support Executives for voice-based roles in both Domestic and International BPO operations. If you have strong communication skills and enjoy solving customer issues in real time, this is a great opportunity to work in a dynamic call center environment with career growth potential.
Key Responsibilities
• Handle inbound and outbound voice calls for customer support (Domestic/International process)
• Resolve customer queries, complaints, or requests efficiently and professionally
• Maintain accurate call logs and update CRM systems with call information
• Escalate unresolved issues to appropriate departments or supervisors
• Meet or exceed daily targets related to call handling time, resolution rate, and customer satisfaction
• Follow communication scripts and company policies during interactions
• Provide timely follow-ups to ensure customer satisfaction
• Stay updated on product knowledge and system changes to provide accurate support
Location: Onsite/Remote (Based on role availability)
Job Type: Full-Time / Part-Time / Rotational Shifts
Experience Level: Entry-Level to Experienced
We are hiring Customer Support Executives for voice-based roles in both Domestic and International BPO operations. If you have strong communication skills and enjoy solving customer issues in real time, this is a great opportunity to work in a dynamic call center environment with career growth potential.
Key Responsibilities
• Handle inbound and outbound voice calls for customer support (Domestic/International process)
• Resolve customer queries, complaints, or requests efficiently and professionally
• Maintain accurate call logs and update CRM systems with call information
• Escalate unresolved issues to appropriate departments or supervisors
• Meet or exceed daily targets related to call handling time, resolution rate, and customer satisfaction
• Follow communication scripts and company policies during interactions
• Provide timely follow-ups to ensure customer satisfaction
• Stay updated on product knowledge and system changes to provide accurate support
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive - Voice Process (Domestic and International BPO) position is now open for candidates interested in the BPO Jobs sector. This role in Jodhpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
