Job Description
We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience to join our team. The ideal candidate will handle customer queries, provide solutions promptly, and ensure customer satisfaction through excellent service.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats professionally.
Resolve customer queries and complaints efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Provide information about products, services, and policies.
Escalate unresolved issues to the appropriate internal teams.
Ensure customer satisfaction and contribute to team KPIs.
Looking BPO experience
Requirements:
Minimum 1 year of experience in a customer support or similar role.
Excellent communication skills in English (additional languages a plus).
Strong problem-solving and interpersonal skills.
Proficiency in using CRM software and Microsoft Office tools.
Ability to work in a fast-paced environment and handle pressure.
High school diploma or graduate degree preferred.
Job Type: Full-time
Pay: ₹32,000.00 - ₹33,000.00 per month
Schedule:
Day shift
Work Location: In person
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats professionally.
Resolve customer queries and complaints efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Provide information about products, services, and policies.
Escalate unresolved issues to the appropriate internal teams.
Ensure customer satisfaction and contribute to team KPIs.
Looking BPO experience
Requirements:
Minimum 1 year of experience in a customer support or similar role.
Excellent communication skills in English (additional languages a plus).
Strong problem-solving and interpersonal skills.
Proficiency in using CRM software and Microsoft Office tools.
Ability to work in a fast-paced environment and handle pressure.
High school diploma or graduate degree preferred.
Job Type: Full-time
Pay: ₹32,000.00 - ₹33,000.00 per month
Schedule:
Day shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive (WFH) position is now open for candidates interested in the Customer Care Executive sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
