Job Description
Pulled from the full job description
Full job description
Customer Support/Care Voice Process || No target || Work life balance (Only Graduates Can Apply, Max age require- 33 Yrs) || Near Guragon Rajiv Chauk.
Urgent requirement of Customer Care Executive for domestic process (WFO) - in Near Gurgaon Rajiv Chauk with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6 Years with Excellent communication and written skills.
Job Purpose:
To ensure seamless Service Delivery and Customer Satisfaction.
Key Responsibility: -
Managing doctor appointments.
Handling customer complaints and follow-ups.
Handling calls – both inbound and outbound.
Having knowledge of emergency codes to manage emergencies.
Tracking and making recommendations for enhancing customer experience in the hospital.
Helping in general hospital operations.
Any other ad hoc duties related to hospital operations assigned by supervisor.
Desired Skills:
Good communication skills – both verbal and written.
Great interpersonal skills and teamwork ability.
Good analytical skills and quick thinking.
Dedication and passion to meet and exceed customer expectations – both internal and external.
Positive, pro-active, motivated with “can-do” attitude.
Technical Skills:
Should have knowledge to work on Computer.
Good communication skills – both verbal and written
Environment:
Work life balance. Transparency.
Job Kind:
On roll Job.
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Education:
Bachelor's (Required)
Language:
Fluent English (Required)
Work Location: In person
Full job description
Customer Support/Care Voice Process || No target || Work life balance (Only Graduates Can Apply, Max age require- 33 Yrs) || Near Guragon Rajiv Chauk.
Urgent requirement of Customer Care Executive for domestic process (WFO) - in Near Gurgaon Rajiv Chauk with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6 Years with Excellent communication and written skills.
Job Purpose:
To ensure seamless Service Delivery and Customer Satisfaction.
Key Responsibility: -
Managing doctor appointments.
Handling customer complaints and follow-ups.
Handling calls – both inbound and outbound.
Having knowledge of emergency codes to manage emergencies.
Tracking and making recommendations for enhancing customer experience in the hospital.
Helping in general hospital operations.
Any other ad hoc duties related to hospital operations assigned by supervisor.
Desired Skills:
Good communication skills – both verbal and written.
Great interpersonal skills and teamwork ability.
Good analytical skills and quick thinking.
Dedication and passion to meet and exceed customer expectations – both internal and external.
Positive, pro-active, motivated with “can-do” attitude.
Technical Skills:
Should have knowledge to work on Computer.
Good communication skills – both verbal and written
Environment:
Work life balance. Transparency.
Job Kind:
On roll Job.
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Education:
Bachelor's (Required)
Language:
Fluent English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive||Healthcare Process ||Voice Process. position is now open for candidates interested in the Health Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
