Job Description
About the job
Customer Support Executive - Non Voice
At Brisk, when you’re part of our team, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.
You will be responsible for managing all email communications from new or existing clients and dealing with internal Sales team. The role will involve supporting existing client queries by driving excellence and championing continuous improvement through supply chain partners. Building strong client relationships, always ensuring effective communication and client satisfaction.
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Customer Support Executive you’ll need…
Experience Required:
Essential:
• Minimum 1 year of experience in International Client Email Communications.
• Client relationship management
• Adherence to processes and procedures
• Good knowledge of Microsoft Excel & Word.
• Proficiency in English language.
Personal Traits:
• Confident/assertive/self-motivated/driven
• Proactive/uses initiative
• Ability to provide clear direction
• Demonstrates good business acumen
• Good organizational skills and pays attention to detail
• Articulate/effective communicator
• Positive attitude
• Commitment to personal development
Qualifications Required:
Desirable
• Bachelors Degree.
• Previous experience in Customer Support or Email Communication.
Working arrangements
In this role, the successful candidate would be required to work from the Ahmedabad office from Monday to Friday 11 AM - 8pm.
What can we offer you?
5 Working Days with Fixed Saturday & Sunday Off.
20 Annual Leaves + 8 Bank Holidays.
Helping you to shine
We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more.
So, if you join us, you’ll find an inclusive workplace that recognizes your hard work, offers lots of learning and development and support for your wellbeing, as well as benefits that can make a difference to your life.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. You can go far in your career with us behind you and our business will grow, too. So, if you’re ready to start your career journey with BRISK we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You
Customer Support Executive - Non Voice
At Brisk, when you’re part of our team, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.
You will be responsible for managing all email communications from new or existing clients and dealing with internal Sales team. The role will involve supporting existing client queries by driving excellence and championing continuous improvement through supply chain partners. Building strong client relationships, always ensuring effective communication and client satisfaction.
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Customer Support Executive you’ll need…
Experience Required:
Essential:
• Minimum 1 year of experience in International Client Email Communications.
• Client relationship management
• Adherence to processes and procedures
• Good knowledge of Microsoft Excel & Word.
• Proficiency in English language.
Personal Traits:
• Confident/assertive/self-motivated/driven
• Proactive/uses initiative
• Ability to provide clear direction
• Demonstrates good business acumen
• Good organizational skills and pays attention to detail
• Articulate/effective communicator
• Positive attitude
• Commitment to personal development
Qualifications Required:
Desirable
• Bachelors Degree.
• Previous experience in Customer Support or Email Communication.
Working arrangements
In this role, the successful candidate would be required to work from the Ahmedabad office from Monday to Friday 11 AM - 8pm.
What can we offer you?
5 Working Days with Fixed Saturday & Sunday Off.
20 Annual Leaves + 8 Bank Holidays.
Helping you to shine
We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more.
So, if you join us, you’ll find an inclusive workplace that recognizes your hard work, offers lots of learning and development and support for your wellbeing, as well as benefits that can make a difference to your life.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. You can go far in your career with us behind you and our business will grow, too. So, if you’re ready to start your career journey with BRISK we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support ExecutiveSAVE position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
