Job Description
Job purpose :
Design & implement the best engineered technical solutions using latest technologies and tools.
Who you are :
• Must have excellent academic knowledge of following in the field of Electronics and Telecommunications.
• Must have good understanding of basic electronics.
• Proven experience as a customer support specialist, preferably within a similar Wireless/ IoT environment will be added advantage
• GSM communication technology (SMS/ GPRS/ 2G/ 3G/ 4G)
• In-depth understanding of how sensors work and also how to integrate them with the system infrastructure.
• Knowledge in GPS System
• Knowledge of Computer/IT Networking. (LAN, WAN, Wireless, TCP/IP layers etc.)
• Must have Knowledge of Linux/ Unix OS
• Top-notch oral, written, and interpersonal abilities.
• Affinity for multitasking with precision.
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting, problem solving and multi-tasking skills
What will excite us :
• Ability to understand non-functional requirements such as scalability, security, application monitoring, performance etc.
• Prior experience with Domain Driven Design (DDD).
• Good experience with Test Driven Development.
What will excite you :
• Opportunity to work on large scale enterprise solution building.
• Opportunity to explore new technologies & frameworks with accomplished solution architects & industry leaders.
• Will get exposure to latest aspects of security, AI/ML, Business Domain and data analytics.
Work Location :
• It would be working from office location (Mumbai- Andheri East
Design & implement the best engineered technical solutions using latest technologies and tools.
Who you are :
• Must have excellent academic knowledge of following in the field of Electronics and Telecommunications.
• Must have good understanding of basic electronics.
• Proven experience as a customer support specialist, preferably within a similar Wireless/ IoT environment will be added advantage
• GSM communication technology (SMS/ GPRS/ 2G/ 3G/ 4G)
• In-depth understanding of how sensors work and also how to integrate them with the system infrastructure.
• Knowledge in GPS System
• Knowledge of Computer/IT Networking. (LAN, WAN, Wireless, TCP/IP layers etc.)
• Must have Knowledge of Linux/ Unix OS
• Top-notch oral, written, and interpersonal abilities.
• Affinity for multitasking with precision.
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting, problem solving and multi-tasking skills
What will excite us :
• Ability to understand non-functional requirements such as scalability, security, application monitoring, performance etc.
• Prior experience with Domain Driven Design (DDD).
• Good experience with Test Driven Development.
What will excite you :
• Opportunity to work on large scale enterprise solution building.
• Opportunity to explore new technologies & frameworks with accomplished solution architects & industry leaders.
• Will get exposure to latest aspects of security, AI/ML, Business Domain and data analytics.
Work Location :
• It would be working from office location (Mumbai- Andheri East
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Manager position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
