Job Description
Customer Support Officer - L1 & L2
The Role : Customer Support Officer
Key Responsibilities :
- Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
- Process service orders, answer questions, mobile phone issues, maintain account information.
Skills Requirement :
- Excellent Verbal and Written Communication and Customer Support Skills
- Good understanding of android and iOS phones is preferred
- Should be ready to work in US shifts hours; + hour where the work window may vary between 6 pm to 6 am (Indian time)
Qualification :
- BSc, B.Com and BA or Diploma holders (12+3 years of education).
Experience : 0 year to 1 year
Working conditions and requirements :
- Training and work location from office.
- Should be ready to work in a 24x7 environment with rotational shifts
The Role : Customer Support Officer
Key Responsibilities :
- Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
- Process service orders, answer questions, mobile phone issues, maintain account information.
Skills Requirement :
- Excellent Verbal and Written Communication and Customer Support Skills
- Good understanding of android and iOS phones is preferred
- Should be ready to work in US shifts hours; + hour where the work window may vary between 6 pm to 6 am (Indian time)
Qualification :
- BSc, B.Com and BA or Diploma holders (12+3 years of education).
Experience : 0 year to 1 year
Working conditions and requirements :
- Training and work location from office.
- Should be ready to work in a 24x7 environment with rotational shifts
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Officer | BPO |0|1 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
