Job Description
Answers incoming customer calls, assess clients needs and present suitable product information, service questions and general client concerns involving medical knowledge.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Update customer information in the customer service database during and after each call.
Select appropriate responses to customer issues and work quickly to resolve them.
Refer advanced cases to management for resolution, providing background information as necessary.
Work with the management
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Update customer information in the customer service database during and after each call.
Select appropriate responses to customer issues and work quickly to resolve them.
Refer advanced cases to management for resolution, providing background information as necessary.
Work with the management
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
