Job Description
Customer Service International Chat Process
Experience - Freshers
Shifts - Night Shift
Qualification - Graduate's/ Undergraduate's
Job description
Identifying, Handling and resolving customer queries and concerns while maintaining expected quality on calls, chat or email. Understanding multiple products and processes.
Handling customer queries on Web Chat, E-mails and Social Media.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Experience - Freshers
Shifts - Night Shift
Qualification - Graduate's/ Undergraduate's
Job description
Identifying, Handling and resolving customer queries and concerns while maintaining expected quality on calls, chat or email. Understanding multiple products and processes.
Handling customer queries on Web Chat, E-mails and Social Media.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative Position for a Top BPO Company position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
