Job Description
Full–time
Location - Jaipur
Profile - Customer Support (Blended Process)
Salary - For Experience: 33k
For Fresher - 30k
Qualification - Graduation
- 5 days working/ Rotational shifts
- Candidates ready to relocate Jaipur if selected
- One way ticket if selected
- 7 days for Accomodation
Customer Support blended process job description:
- Document and track customer interactions in the system.
- Adhere to company policies and procedures during customer interactions.
- Escalate unresolved issues to higher-level support or relevant departments.
- Offer guidance and assistance in navigating products or services.
- Handle customer complaints with empathy and a solution-oriented approach.
- Stay updated on product/service changes and updates.
- Participate in ongoing training to enhance product knowledge and customer service skills.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
- Maintain a positive and professional demeanor in all customer interactions.
- Meet or exceed performance metrics and targets set by the company
Location - Jaipur
Profile - Customer Support (Blended Process)
Salary - For Experience: 33k
For Fresher - 30k
Qualification - Graduation
- 5 days working/ Rotational shifts
- Candidates ready to relocate Jaipur if selected
- One way ticket if selected
- 7 days for Accomodation
Customer Support blended process job description:
- Document and track customer interactions in the system.
- Adhere to company policies and procedures during customer interactions.
- Escalate unresolved issues to higher-level support or relevant departments.
- Offer guidance and assistance in navigating products or services.
- Handle customer complaints with empathy and a solution-oriented approach.
- Stay updated on product/service changes and updates.
- Participate in ongoing training to enhance product knowledge and customer service skills.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
- Maintain a positive and professional demeanor in all customer interactions.
- Meet or exceed performance metrics and targets set by the company
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Role | BPO |0|4 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
