Customer Support Specialist

Position: Customer Support Specialist

Location: Ahmedabad

Employment Type: Full-Time

Key Responsibilities:

• Make outbound calls to potential or existing customers to promote products or services.

• Handle inbound calls and address customer queries efficiently.

• Maintain accurate records of customer interactions and update CRM systems.

• Achieve daily/weekly call and sales targets.

• Provide excellent customer service and build positive relationships.

Requirements:

• Strong communication and interpersonal skills.

• Proficiency in local/regional languages and English (if required).

• Ability to handle objections and negotiate effectively.

• Basic computer skills.

Note: Looking for language expertise English