Job Description
Customer Support Specialist
Tasman District Council–Richmond, South Island
$64,000 - $70,000 a year
Full time
About 14 hours ago, from seek.co.nz
View or apply for job
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Permanent, full time role
Richmond, Tasman
Combine your IT expertise and customer service skills
Work in a supportive and collaborative team culture
Opportunities for professional development and growth
Base salary + benefits + health insurance + day off on your birthday
About the role:
In this role you will get to work in all area of the organisation, so a friendly and positive attitude to help build and maintain great working relationships is a must, prior customer service experience is essential.
Some key tasks:
To provide a high level of customer engagement and support for system, service and technology changes within the organisation
To undertake ITIL incident and problem management response and resolution
Ensure technology services operate effectively and staff are supported
Deputise for the Team Lead - Service Delivery role when required
About you:
You will have an ITIL certification, a Level 4 or above qualification in an IT based subject and at least 2 years' experience within an IT service delivery team.
Tasman District Council–Richmond, South Island
$64,000 - $70,000 a year
Full time
About 14 hours ago, from seek.co.nz
View or apply for job
Open in new tab
Permanent, full time role
Richmond, Tasman
Combine your IT expertise and customer service skills
Work in a supportive and collaborative team culture
Opportunities for professional development and growth
Base salary + benefits + health insurance + day off on your birthday
About the role:
In this role you will get to work in all area of the organisation, so a friendly and positive attitude to help build and maintain great working relationships is a must, prior customer service experience is essential.
Some key tasks:
To provide a high level of customer engagement and support for system, service and technology changes within the organisation
To undertake ITIL incident and problem management response and resolution
Ensure technology services operate effectively and staff are supported
Deputise for the Team Lead - Service Delivery role when required
About you:
You will have an ITIL certification, a Level 4 or above qualification in an IT based subject and at least 2 years' experience within an IT service delivery team.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Specialist Tasman District Council|Richmond| South Island position is now open for candidates interested in the Work from home Jobs sector. This role in Riponui offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
