Job Description
Job Title: Team Lead
Location: Rohini, Sector-4
Experience Required: 3–4 Years
Salary: Up to ₹25,000 (In-hand) + Performance-Based Incentives
About the Role:
We are looking for a dynamic and result-oriented Team Lead to manage and guide a team while driving sales and ensuring excellent customer service. The ideal candidate should have hands-on experience in the team handling with strong leadership and communication skills.
Key Responsibilities:
Lead, mentor, and manage a team of travel consultants/executives
Drive sales performance and achieve monthly/quarterly targets
Handle customer queries, escalations, and ensure high customer satisfaction
Plan and execute strategies to improve bookings and revenue
Monitor team performance and provide regular feedback/training
Coordinate with vendors, airlines, hotels, and travel partners
Ensure smooth end-to-end travel planning (domestic & international packages)
Maintain MIS reports and performance dashboards
Required Skills & Competencies:
Strong team management and leadership skills
Proven experience in sales and customer support in travel & tourism
Excellent communication and interpersonal skills
Ability to handle pressure and meet deadlines
Knowledge of travel booking systems and itinerary planning
Problem-solving and decision-making abilities
Customer-focused approach with attention to detail
Eligibility Criteria:
Prior experience in handling a team is mandatory
Graduate in any discipline
If you are interested in this job role. kindly drop me your resume on this no. - 9217XXXXXX
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Paid sick time
Paid time off
Application Question(s):
What's your current inhand salary ?
Our budget is upto 25k inhand. Are you okay with that ?
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Team leader: 3 years (Required)
Language:
English (Preferred)
Work Location: In person
Location: Rohini, Sector-4
Experience Required: 3–4 Years
Salary: Up to ₹25,000 (In-hand) + Performance-Based Incentives
About the Role:
We are looking for a dynamic and result-oriented Team Lead to manage and guide a team while driving sales and ensuring excellent customer service. The ideal candidate should have hands-on experience in the team handling with strong leadership and communication skills.
Key Responsibilities:
Lead, mentor, and manage a team of travel consultants/executives
Drive sales performance and achieve monthly/quarterly targets
Handle customer queries, escalations, and ensure high customer satisfaction
Plan and execute strategies to improve bookings and revenue
Monitor team performance and provide regular feedback/training
Coordinate with vendors, airlines, hotels, and travel partners
Ensure smooth end-to-end travel planning (domestic & international packages)
Maintain MIS reports and performance dashboards
Required Skills & Competencies:
Strong team management and leadership skills
Proven experience in sales and customer support in travel & tourism
Excellent communication and interpersonal skills
Ability to handle pressure and meet deadlines
Knowledge of travel booking systems and itinerary planning
Problem-solving and decision-making abilities
Customer-focused approach with attention to detail
Eligibility Criteria:
Prior experience in handling a team is mandatory
Graduate in any discipline
If you are interested in this job role. kindly drop me your resume on this no. - 9217XXXXXX
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Paid sick time
Paid time off
Application Question(s):
What's your current inhand salary ?
Our budget is upto 25k inhand. Are you okay with that ?
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Team leader: 3 years (Required)
Language:
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.