Job Description
Location: Lower Parel, Mumbai
Experience: 0 - 3 years
CTC: 3 - 4 lac pa.
Main Job Tasks and Responsibilities:
Provide accurate and timely responses to CeX’s customers via email and/or Social Media platforms.
Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the company’s policies.
Communicate with internal & external departments to resolve customer contacts.
Escalate potential issues to line managers & stakeholders.
Maintain knowledge of team processes and procedures.
Experience:
Customer service experience.
High standard of English writing.
Strong analytical skills.
Product knowledge would been beneficial but not essential.
• Freshers are also welcome
Key Competencies:
Strong communication skills
Customer centric
Problem analysis and solving
Ability to show initiative and be proactive.
Strong planning and organisational skills.
Apply: Interested candidates can directly email us their updated resume to @.com . For additional information call us at ++1____#####/ ++1____#####/ ++1
Experience: 0 - 3 years
CTC: 3 - 4 lac pa.
Main Job Tasks and Responsibilities:
Provide accurate and timely responses to CeX’s customers via email and/or Social Media platforms.
Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the company’s policies.
Communicate with internal & external departments to resolve customer contacts.
Escalate potential issues to line managers & stakeholders.
Maintain knowledge of team processes and procedures.
Experience:
Customer service experience.
High standard of English writing.
Strong analytical skills.
Product knowledge would been beneficial but not essential.
• Freshers are also welcome
Key Competencies:
Strong communication skills
Customer centric
Problem analysis and solving
Ability to show initiative and be proactive.
Strong planning and organisational skills.
Apply: Interested candidates can directly email us their updated resume to @.com . For additional information call us at ++1____#####/ ++1____#####/ ++1
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
