Job Description
Designation: Customer Service Associate
Qualification Required: Undergraduate / Graduate / Post Graduate
Experience Required : Min 6 Months
Skills Required : Excellent Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Answer calls professionally to provide information about products and services, obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Follow up to ensure that appropriate actions were taken on customers' requests.
4) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Shift
• Rotational Shift 24\7 (Male) / 7 AM - + PM (Female)
• 1 Rotational Week Off
• Pick up/Drop available in between 11 PM to 6 AM
Salary
06 - 12 Months = 312247 (Inhand 23000)
12 Months + = 327247 (Inhand 25000)
Call/ Whatsapp - Rhea ++1____#####
Job Types: Full-time, Regular / Permanent
Pay: ₹23,000.00 ₹25,000.00 per month
Benefits:
• Health insurance
Schedule:
• Rotational shift
Ability to commute/relocate:
• Greater Mumbai, Mumbai Suburban - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• Customer service: 1 year (Preferred
Qualification Required: Undergraduate / Graduate / Post Graduate
Experience Required : Min 6 Months
Skills Required : Excellent Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Answer calls professionally to provide information about products and services, obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Follow up to ensure that appropriate actions were taken on customers' requests.
4) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Shift
• Rotational Shift 24\7 (Male) / 7 AM - + PM (Female)
• 1 Rotational Week Off
• Pick up/Drop available in between 11 PM to 6 AM
Salary
06 - 12 Months = 312247 (Inhand 23000)
12 Months + = 327247 (Inhand 25000)
Call/ Whatsapp - Rhea ++1____#####
Job Types: Full-time, Regular / Permanent
Pay: ₹23,000.00 ₹25,000.00 per month
Benefits:
• Health insurance
Schedule:
• Rotational shift
Ability to commute/relocate:
• Greater Mumbai, Mumbai Suburban - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• Customer service: 1 year (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
