Job Description
Greetings from ALIQAN Technologies!!
We are hiring CRM Executive for our client company in Andheri West, Mumbai
Job Location: Andheri West, Mumbai,Maharashtra .
Job Type: Full Time/ Regular/ Permanent.
Benefit: PF/Health Insurance/ESOP/Yearly Bonus.
Job Description:
Roles Responsibilities:
Number of openings : 10
• Handle inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions..
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Desired Candidate Profile
• Immediate Joiners
• Fresher & Experience both can apply
• Bachelor’s Degree.
• Prior experience with customer service and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Salary : 2 LPA to 3.5 LPA CTC
Job Types: Full-time, Regular / Permanent
Salary: ₹300,000.00 - ₹350,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Experience:
• Customer support: 1 year (Required)
Language:
• English (Required)
Speak with the employer
++1
We are hiring CRM Executive for our client company in Andheri West, Mumbai
Job Location: Andheri West, Mumbai,Maharashtra .
Job Type: Full Time/ Regular/ Permanent.
Benefit: PF/Health Insurance/ESOP/Yearly Bonus.
Job Description:
Roles Responsibilities:
Number of openings : 10
• Handle inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions..
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Desired Candidate Profile
• Immediate Joiners
• Fresher & Experience both can apply
• Bachelor’s Degree.
• Prior experience with customer service and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Salary : 2 LPA to 3.5 LPA CTC
Job Types: Full-time, Regular / Permanent
Salary: ₹300,000.00 - ₹350,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Experience:
• Customer support: 1 year (Required)
Language:
• English (Required)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
