Job Description
1. Handling inbound queries from U.S. Clients related to new reservations, cancellations, exchanges, etc.
2. Follow ups with the clients for existing reservations.
3. Resolve questions and be able to process all travel inquiries.
4. Coordinate business communications on emails, coordination with the clients (B2B) on their enquiries
You must possess:
1. Willing to work in Night Shift.
2. Good communication skills & common sense.
3. Understanding customer requirements.
4. Candidates having experience in international process will be preferred.
Job Type: Full-time
Salary: ₹40,000.00 - ₹50,000.00 per month
Benefits:
• Life insurance
Schedule:
• Night shift
Ability to commute/relocate:
• Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
• How many years of travel process experience you have?
Education:
• Bachelor's (Preferred)
Experience:
• international calling: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
