Job Description
Shift timings: 8.5 hours, Day shift
Experience: 4 Years
CTC: Up to 4.20 Lakhs, Other benefits: Health Insurance
Proficiency in English is a must
Responsibilities and Duties
• Convert Leads into Appointments.
• Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
• Obtains customer information by answering telephone calls; probing them and fixing the first consultation
• Ensuring correct information is delivered to patients during their first consultation.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value
• Understand callers conditions and empathise helping them with appointments.
• Informs Patients by explaining procedures; answering questions; providing information.
• Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.
Job Type: Full-time
Salary: ₹350,000.00 - ₹420,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Ability to commute/relocate:
• Kurla, Mumbai, Mumbai - 400070, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 4 years (Required)
• Customer service: 4 years (Required)
Language:
• English (Required)
• Hindi (Preferred)
Speak with the employer
++1____#####
Expected Start Date: 17/10/2026
Experience: 4 Years
CTC: Up to 4.20 Lakhs, Other benefits: Health Insurance
Proficiency in English is a must
Responsibilities and Duties
• Convert Leads into Appointments.
• Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
• Obtains customer information by answering telephone calls; probing them and fixing the first consultation
• Ensuring correct information is delivered to patients during their first consultation.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value
• Understand callers conditions and empathise helping them with appointments.
• Informs Patients by explaining procedures; answering questions; providing information.
• Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.
Job Type: Full-time
Salary: ₹350,000.00 - ₹420,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Ability to commute/relocate:
• Kurla, Mumbai, Mumbai - 400070, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 4 years (Required)
• Customer service: 4 years (Required)
Language:
• English (Required)
• Hindi (Preferred)
Speak with the employer
++1____#####
Expected Start Date: 17/10/2026
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
