Job Description
Job Type
Full-time
Full Job DescriptionRole/Job Title: Customer Service Executive- Retail Liabilities Inbound
Business: COO Functions
Function/ Department: 'Customer Experience
Place of work: Customer Contact Center (Phone Banking unit)
Roles & Responsibilities:
'1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Channel migration to alternate channels
Secondary...
Full-time
Full Job DescriptionRole/Job Title: Customer Service Executive- Retail Liabilities Inbound
Business: COO Functions
Function/ Department: 'Customer Experience
Place of work: Customer Contact Center (Phone Banking unit)
Roles & Responsibilities:
'1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Channel migration to alternate channels
Secondary...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
