Job Description
Our Bank is seeking dedicated and customer-oriented individuals to join our Inbound Customer Support team at our Whitefields branch in Bangalore. As a Customer Support Representative, you will be the first point of contact for our valued customers, providing excellent service and assistance with their banking inquiries.
Responsibilities:
• Answer customer inquiries via phone, email, and chat in a courteous and professional manner.
• Provide information and support on various banking products and services.
• Assist customers with account inquiries, transactions, and problem resolution.
• Ensure accurate and timely processing of customer requests.
• Actively listen to customer concerns and provide solutions to meet their needs.
• Maintain up-to-date knowledge of bank products, policies, and procedures.
Requirements:
• Any Bachelor's degree ( Fresher or Experienced anyone can apply)
• Hindi speaking will be a added Advantage
• Excellent communication skills, both written and verbal.
• Strong interpersonal and problem-solving skills.
• Ability to work in a fast-paced environment.
• Customer-centric mindset with a commitment to providing outstanding service.
• Prior experience in customer support or banking is a plus but not required.
Benefits:
• Competitive salary of 3 LPA and performance-based bonuses.
• Comprehensive training and development programs.
• Career advancement opportunities within the bank.
• Health and wellness programs.
• A positive and inclusive work environment.
How to Apply:
If you are passionate about delivering exceptional customer service and want to be part of a reputable global bank, please send your resume and a cover letter to [email protected] or call/Whatsapp- Jennifer HR-735872+4+5. In your cover letter, briefly explain your interest in the position and how your skills and experience align with the role.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹22,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Monday to Friday
Supplemental pay types:
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
Responsibilities:
• Answer customer inquiries via phone, email, and chat in a courteous and professional manner.
• Provide information and support on various banking products and services.
• Assist customers with account inquiries, transactions, and problem resolution.
• Ensure accurate and timely processing of customer requests.
• Actively listen to customer concerns and provide solutions to meet their needs.
• Maintain up-to-date knowledge of bank products, policies, and procedures.
Requirements:
• Any Bachelor's degree ( Fresher or Experienced anyone can apply)
• Hindi speaking will be a added Advantage
• Excellent communication skills, both written and verbal.
• Strong interpersonal and problem-solving skills.
• Ability to work in a fast-paced environment.
• Customer-centric mindset with a commitment to providing outstanding service.
• Prior experience in customer support or banking is a plus but not required.
Benefits:
• Competitive salary of 3 LPA and performance-based bonuses.
• Comprehensive training and development programs.
• Career advancement opportunities within the bank.
• Health and wellness programs.
• A positive and inclusive work environment.
How to Apply:
If you are passionate about delivering exceptional customer service and want to be part of a reputable global bank, please send your resume and a cover letter to [email protected] or call/Whatsapp- Jennifer HR-735872+4+5. In your cover letter, briefly explain your interest in the position and how your skills and experience align with the role.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹22,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Monday to Friday
Supplemental pay types:
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer support |Voice Process position is now open for candidates interested in the Customer Care sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
