Customer support Voice Process |Ranchi

Job DescriptionLooking For Freshers & Experienced Candidates In A Renowned BPO Client for Voice process. About ClientOur client is a an American business services company specializing in customer engagement and business performance. Job Title: Voice ProcessRequirementsGood Communication skillsTake calls Over Phone which involves working in different time zonesTake calls from Global clients and initiate the right response to them, positively and professionally.Flexible to work in shifts.Excellent English - both verbal and written communication skillsKnowledge of customer service principles and practicesGood technical knowledge Shift: 6 days Rotational shiftWork Location: RanchiWeek Off: 1 Day Rotational week offWork from Office Qualification: Under Graduate/ Graduate/Experience Fresher and Experience both Candidates Can ApplyInterview Place: Telephonic Candidate has to be in Ranchi location at present.BenefitsPF,ESI, Medical Claims as per the company norms.RequirementsCandidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate Experience: Minimum 6 months BPO experience up to 5 Years