Job Description
We are currently hiring for below customer service process for a leasding MNC in Pune.
Required Skills- Excellent English communication, Critical thinking and logical thinking, ability to multitask and work under pressure
Qualification- Graduate and undergraduate both can apply.
Shift timings- rotational shift including night shift.
Package- 2LPA/ Annum
Job Description-
Provide information about services or products
• Provide clarifications on processes
• Explain billing analysis
• Handle complaints
• Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
• Inform about payments or arrange billings settlements
• Refer unresolved and pending customer issues to the respective business owners
• Social media chat
• Web chat
Language requirement- Read, Write, Spoken.
Interested candidates can share their resumes on wats app.
Whats app- ++1____#####
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Flexible shift
• Night shift
• Rotational shift
Supplemental pay types:
• Shift allowance
Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you comfortable to work as customer care executive
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
• English language (Preferred)
Shift availability:
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Voice position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
