Job Description
Customer Support - Voice Support ~ BPO - ECommerce (Kolkata)Customer Support - Voice Support BPO - ECommerce (Kolkata)
2coms Location : Kolkata (7000+1) - , Salary : 200000 - 300000Type : PermanentMain Industry : Job ID : 1278XXXXXXCompany : 2comsPosted On : 18 June 2026 Looking For Experienced Candidates in a Renowned BPO Client Kolkata !!
Our Company operates as a business services provider firm. The
Company
provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail consumer good, oil, gas, and technology sectors worldwide.
Designation : Process Executive
Process Executive
Job Role
• E-Commerce customer support voice support
• Take calls over the phone which involves working in different time zones,
• Handling customer calls and initiate the right responses to them, positively and professionally.
• Flexible to work in shift.
Requirements
• Excellent English - both in verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
• Experience :
Any fresher & experienced in customer service role.
Shift
Rotational shift / flexible to work in Night shifts.
Education :
Any undergraduate / graduate / post Graduate can apply.
Benefits
Drop is available only during odd hours provided the candidate is within the transport boundary
2coms Location : Kolkata (7000+1) - , Salary : 200000 - 300000Type : PermanentMain Industry : Job ID : 1278XXXXXXCompany : 2comsPosted On : 18 June 2026 Looking For Experienced Candidates in a Renowned BPO Client Kolkata !!
Our Company operates as a business services provider firm. The
Company
provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail consumer good, oil, gas, and technology sectors worldwide.
Designation : Process Executive
Process Executive
Job Role
• E-Commerce customer support voice support
• Take calls over the phone which involves working in different time zones,
• Handling customer calls and initiate the right responses to them, positively and professionally.
• Flexible to work in shift.
Requirements
• Excellent English - both in verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
• Experience :
Any fresher & experienced in customer service role.
Shift
Rotational shift / flexible to work in Night shifts.
Education :
Any undergraduate / graduate / post Graduate can apply.
Benefits
Drop is available only during odd hours provided the candidate is within the transport boundary
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support | Voice Support | BPO | ECommerce position is now open for candidates interested in the Customer Care sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
