Operations: 1. Identify high transacting customers and reduce the transactions of these customers a. Identify Depleting customers and control them b. Reduce or improve on Band 1 and Band 2 Customers c. Reduce Band 1 and Band 2 Txns 2. Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors 3. Cash balancing and Cash bundling 4. Processing of Retail FX postings / Gold sales/Pre Paid Cards 5. Issuance of DD/ MC