Job Description
We are hiring Customer Technical Support Manager For US Based Night Shift Work From Office Goregaon East
Job Description:
-Must be proficient in English in terms of Written, Non-Verbal, Oral, Visual, and Contextual communication
-Active Listening
-Must have minimum 1 year experience
-Working on tickets and resolving the issues of clients/customers
-Handle Escalation Calls and ensure the Escalation Matrix is used to resolve the ticket.
- Ensuring the ticket gets resolved on time.
-Ensuring productivity to get optimum results for client satisfaction and the organization
-Remote Support to US Based Clients
Job Type: Full-time
Salary: ₹10,142.66 - ₹40,000.00 per month
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are You Okay With Night Shift?
Education:
Bachelor's (Preferred)
Experience:
Fluent in Call Center English: 1 year (Required)
US Based Company: 1 year (Required)
Speak with the employer
++1-XXXXXXXXXX
Job Description:
-Must be proficient in English in terms of Written, Non-Verbal, Oral, Visual, and Contextual communication
-Active Listening
-Must have minimum 1 year experience
-Working on tickets and resolving the issues of clients/customers
-Handle Escalation Calls and ensure the Escalation Matrix is used to resolve the ticket.
- Ensuring the ticket gets resolved on time.
-Ensuring productivity to get optimum results for client satisfaction and the organization
-Remote Support to US Based Clients
Job Type: Full-time
Salary: ₹10,142.66 - ₹40,000.00 per month
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are You Okay With Night Shift?
Education:
Bachelor's (Preferred)
Experience:
Fluent in Call Center English: 1 year (Required)
US Based Company: 1 year (Required)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Technical Support Specialist position is now open for candidates interested in the BPO Jobs sector. This role in Mi Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
