Customer Value Specialist

Full job description
Posted 30/03/2026
Job Number 60774
Work type Permanent - Part Time
Posting End Date 27/04/2026
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance.

At Bupa, we’re big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Part time position $69869 + super + bonuses PRO RATA + benefits including Health Insurance!
25 hours/week (4 days + i10AM-2PM Saturdays) (full time first 4-6 weeks for training)
Sales experience & drivers licence essential
Start 27 April 2026
The purpose of this job

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Eastland/Ringwood Store and working towards customer growth activities you will be responsible for:

Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members
Taking a ‘customer first’ approach, you will also:

Assist our existing Bupa members in their day-to-day transactions
Ensure the customers understand the full value of their health insurance product
Provide solutions to any identified concerns or needs
Educate members on all the benefits they can access
Why you’ll love it

Bupa’s Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.