Technical Support

Good Communication Skills, Presentation Skills, Interpersonal Skills

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·ÂÂÂÂÂÂÂÂÂExcellent Soft Skills

·ÂÂÂÂÂÂÂÂÂHardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge

·ÂÂÂÂÂÂÂÂÂProcess Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre

·ÂÂÂÂÂÂÂÂÂIdentify process level gaps & analyze root cause of complaints

·ÂÂÂÂÂÂÂÂÂCandidate should have 0-5 year of experience in Customer Support Voice Process.

·ÂÂÂÂÂÂÂÂÂRegularly updating training modules

·ÂÂÂÂÂÂÂÂÂShould be open to work in Night shifts.