Job Description
Job Title- Customer Analytics | Postmaster for Platform Orchestration Squad
Location- Pune/Bengaluru (India)
Role Description
The tribe "Customer Analytics" is responsible for the creation as well as the orchestration of the digital customer communication towards our internal and external customers for the brands Deutsche Bank and Postbank within Private Bank Germany (PB GY). The Tribe consists of several squads, which are responsible for the Digital Marketing Platform of PB GY on the one hand and the creation, orchestration, and playout of data-based, individualized customer communications on the other hand. The overall management of the Digital Marketing Platform is clustered in a Product Domain. The squad "Platform Management" is an integral part of this platform and mainly responsible for:
• The review and further development of the platform from a strategic and technical perspective
• The management of interdependencies between operational / tactical improvements and the pursuing of strategic projects to increase platform capabilities for our internal clients
• The safeguarding of our application landscape from a security / technical perspective as well as from a compliance point of view
As soon as possible, we are looking for a Technical Information Security Officer (TISO) who supports Customer Analytics in further developing its platform and guides other Product Owners to find the right technical solution for their products.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Ensure that all applications are compliant with Deutsche Bank policies & procedures.
• Support to onboard new application onto Deutsche Bank's Risk and control related tools and supporting in ensuring a smooth transition of this application into production
• Interface with Internal and External Auditors for IT Audits and remediate IT related Audit Findings and IT Risk and control related issues
• Support all POs to find solutions that are in line with Deutsche Bank policies & procedures
• Train Pos, Scrum Master, and Development team to get an understanding of the Deutsche Bank Risk and control policies that are required for the solution.
• Fulfill all kind of evidence for all necessary Deutsche Bank Controls and risk frameworks with Vendors, Product Owners, and Development Teams
• Representing the decisions of the POs towards the control functions and escalating all policy and procedure breaches to the POs and Tribe Lead
Your skills and experience
• Successfully completed studies in computer science or a related field
• +5 years of experience in managing on-premise and cloud applications
• Experience in a similar role or good understanding of security and risk processes
• Understanding ITIL & COBIT, ISO/IEC 27000 processes
• Very good communication and experience in working with distributed teams (especially Germany + India)
• Knowledge on our Customer Analytics Tech Stack (e.g., Adobe, SAS, Phython)
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Click to find out more about our diversity and inclusion policy and initiatives
💡 Quick Summary
Seeking a career-building opportunity? The CustomerAnalytics|Internalization|BC position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
