Job Description
Full job description
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those of acquired company Link+ Corporation.
POSITION SUMMARY
This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures
KEY RESPONSIBILITIES
Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system in order to produce entry.
Contact clients, branches or other brokers of additional documents or information is required
Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned
EDUCATION AND EXPERIENCE
High School Diploma or equivalent experience
Office experience an asset, but not required
COMPETENCIES, WORKING SKILLS & ATTRIBUTES
Demonstrated ability to consistently release complex entries and solve problems with minimal assistance
Demonstrated ability in completing a variety of entry types and processes
Excellent attention to detail
Tactful and dependable
Strong communication skills; must be able to read, write and speak English fluently
Proficiency in reading, writing, and speaking French is considered an asset
Strong interpersonal skills; able to work independently as well as part of a team
Fast and accurate keyboard skills (minimum 8000 strokes an hour with 97% accuracy)
Able to multi task and keep track of priorities and ETA’s
Able to perform basic mathematical calculations
Demonstrated ability with standard business applications (e.g. MS Office, email, internet) and standard office equipment (e.g. computer, fax, photocopier, scanner, telephone, etc.)
WORKING CONDITIONS, MENTAL EFFORT & PHYSICAL REQUIREMENTS
Accuracy is required when entering appropriate data, adding figures and reconciling documents
Concentration is required in balancing several tasks at one time
Repetitive keyboarding / mousing; generally more than 6 hours per day
Able to prioritize tasks in a fast-paced, multitasking environment
Sitting at a desk for prolonged periods of time (up to ½ hour – 1 hour at a time) for more than 6 hours per day
Lifting batches of entries and mail (generally less than 10 lbs.)
Clean, non-hazardous office environment
Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
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Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those of acquired company Link+ Corporation.
POSITION SUMMARY
This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures
KEY RESPONSIBILITIES
Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system in order to produce entry.
Contact clients, branches or other brokers of additional documents or information is required
Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned
EDUCATION AND EXPERIENCE
High School Diploma or equivalent experience
Office experience an asset, but not required
COMPETENCIES, WORKING SKILLS & ATTRIBUTES
Demonstrated ability to consistently release complex entries and solve problems with minimal assistance
Demonstrated ability in completing a variety of entry types and processes
Excellent attention to detail
Tactful and dependable
Strong communication skills; must be able to read, write and speak English fluently
Proficiency in reading, writing, and speaking French is considered an asset
Strong interpersonal skills; able to work independently as well as part of a team
Fast and accurate keyboard skills (minimum 8000 strokes an hour with 97% accuracy)
Able to multi task and keep track of priorities and ETA’s
Able to perform basic mathematical calculations
Demonstrated ability with standard business applications (e.g. MS Office, email, internet) and standard office equipment (e.g. computer, fax, photocopier, scanner, telephone, etc.)
WORKING CONDITIONS, MENTAL EFFORT & PHYSICAL REQUIREMENTS
Accuracy is required when entering appropriate data, adding figures and reconciling documents
Concentration is required in balancing several tasks at one time
Repetitive keyboarding / mousing; generally more than 6 hours per day
Able to prioritize tasks in a fast-paced, multitasking environment
Sitting at a desk for prolonged periods of time (up to ½ hour – 1 hour at a time) for more than 6 hours per day
Lifting batches of entries and mail (generally less than 10 lbs.)
Clean, non-hazardous office environment
Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
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💡 Quick Summary
Seeking a career-building opportunity? The Customs Data Entry - Import Analyst I position is now open for candidates interested in the Data Entry Jobs sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
