Job Description
The Role: Data Analyst
Location: Ahmedabad
The Team: Content Customer Success team is part of the Data Operations. You will be working on the client questions coming for private equity and advisory dataset. The Private Equity and Advisory Profiles Team primarily focuses on maintaining and updating profiles of Private Equity and Venture Capital firms.
The Impact: You will be responsible for handling client questions for Private equity and advisory profile clients, understanding their requirements and providing them with the best solution. You will be working closely with product management, client support, data management and data operations to provide superior customer experience.
What’s In It For You
This is an individual contributor role. This position provides an opportunity to work with client support to directly influence the client experience. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment & assignments and are determined to deliver the business goals then this role is for you.
Responsibilities
• Decipher client question and perform research to provide solution.
• Provide professional, timely and quality support to customer queries.
• Deliver on expected productivity and timeliness targets.
• Provide quality (accurate and defect free) response to the client questions (Doing right the first-time mindset).
• Contribute towards process improvement through RCA.
• Contribute towards reducing client question through Knowledge Base articles and identifying pattern of client questions.
• Take complete ownership of client question and liaise with multiple teams in order to resolve the client question
• Manage workflow of client questions independently.
• Proactively looking for areas to improve overall client experience.
• Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy and excellence.
• Be the advocate of the voice of customer and report key insights/trends.
• Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
What We Are Looking For
Good research and analytical skills Articulate and fluent communication Ability to handle multiple tasks simultaneously Proficiency in Pathfinder Technology Background in Finance or related fields is preferred Ability to work and communicate effectively with stakeholders globally Flexible with shift timings and willingness to go the extra mile Data Analyst (Grade 7) interested in lateral move can also apply.
Basic Qualifications
• Education – Graduate/postgraduate in finance/MBA
• Proficiency on MS Excel
• Knowledge of Power BI, Tableau, SQL will be an added advantage.
• Basic Knowledge of Lean concepts is desirable.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 27+825
Posted On: 2026-02-24
Location: Ahmedabad, Gujarat, India
Location: Ahmedabad
The Team: Content Customer Success team is part of the Data Operations. You will be working on the client questions coming for private equity and advisory dataset. The Private Equity and Advisory Profiles Team primarily focuses on maintaining and updating profiles of Private Equity and Venture Capital firms.
The Impact: You will be responsible for handling client questions for Private equity and advisory profile clients, understanding their requirements and providing them with the best solution. You will be working closely with product management, client support, data management and data operations to provide superior customer experience.
What’s In It For You
This is an individual contributor role. This position provides an opportunity to work with client support to directly influence the client experience. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment & assignments and are determined to deliver the business goals then this role is for you.
Responsibilities
• Decipher client question and perform research to provide solution.
• Provide professional, timely and quality support to customer queries.
• Deliver on expected productivity and timeliness targets.
• Provide quality (accurate and defect free) response to the client questions (Doing right the first-time mindset).
• Contribute towards process improvement through RCA.
• Contribute towards reducing client question through Knowledge Base articles and identifying pattern of client questions.
• Take complete ownership of client question and liaise with multiple teams in order to resolve the client question
• Manage workflow of client questions independently.
• Proactively looking for areas to improve overall client experience.
• Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy and excellence.
• Be the advocate of the voice of customer and report key insights/trends.
• Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
What We Are Looking For
Good research and analytical skills Articulate and fluent communication Ability to handle multiple tasks simultaneously Proficiency in Pathfinder Technology Background in Finance or related fields is preferred Ability to work and communicate effectively with stakeholders globally Flexible with shift timings and willingness to go the extra mile Data Analyst (Grade 7) interested in lateral move can also apply.
Basic Qualifications
• Education – Graduate/postgraduate in finance/MBA
• Proficiency on MS Excel
• Knowledge of Power BI, Tableau, SQL will be an added advantage.
• Basic Knowledge of Lean concepts is desirable.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 27+825
Posted On: 2026-02-24
Location: Ahmedabad, Gujarat, India
💡 Quick Summary
Seeking a career-building opportunity? The Data Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
