Job Description
No. of candidates: 1 Opening,
Location: Lower Parel, Mumbai (Opp. Trump Tower)
Salary CTC: ₹2,40,000 to ₹3,60,000 per annum plus performance incentives
=> Required Skills & Certifications
1) Bachelor's Degree in IT, Computer Science, or related field.
2) 2-5 years of relevant experience (automotive or service industry preferred)
3) Knowledge of networking, system administration, ERP / CRM Tools.
4) Strong problem-solving, documentation, and communication skills.
=> Key Responsibilities
1. IT Operations -
Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity
Provide technical support to employees for hardware, software, and network-related issues
Ensure uptime and performance of all IT infrastructure
2. System & Software Management -
Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.
Coordinate with software vendors for implementation, updates, and troubleshooting
Maintain user access controls and system permissions
3. Data Security & Compliance -
Ensure data backup, recovery, and cybersecurity best practices
Monitor antivirus, firewall, and system security protocols
Maintain confidentiality and protection of employee and customer data
4. IT Asset & Vendor Management -
Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)
Coordinate with external IT service providers, ISPs, and hardware vendors
Manage AMC agreements and service renewals
5. Process Improvement & Reporting -
Support digitalization initiatives and automation projects
Document IT SOPs, troubleshooting guides, and system workflows
Prepare periodic IT reports for management
=> Key Performance Indicators (KPIs)
1) System uptime and response time
2) Resolution time for IT Issues
3) Data security compliance
4) User satisfaction feedback
💡 Quick Summary
Seeking a career-building opportunity? The Data Analyst / IT Executive position is now open for candidates interested in the Data Entry Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
