Job Description
Work From Home BPO Jobs - Call Center Executive Hiring Now
Wipro • India • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
Apply directly on The Elite Job
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Job description
Job Summary:
Wipro is hiring dynamic and customer-focused individuals for the role of Call Center Executive to work remotely. As a Call Center Executive, you will be responsible for handling customer queries, resolving complaints, and providing exceptional service through various communication channels. If you have excellent communication skills and a passion for customer service, this is an excellent opportunity to build a rewarding career with Wipro.
Key Responsibilities:
• *
Handle inbound and outbound calls efficiently while ensuring high-quality customer service.
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Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
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Resolve customer issues, provide appropriate solutions, and follow up to ensure resolution.
• *
Maintain records of customer interactions and transactions using CRM tools.
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Adhere to company policies, processes, and compliance guidelines.
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Escalate complex issues to the appropriate department when necessary.
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Provide feedback and suggestions for process improvement.
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Meet and exceed performance metrics, including call handling time and customer satisfaction scores.
• Required Skills and Qualifications:
• *
High school diploma or equivalent (Bachelors degree preferred).
• *
Strong verbal and written communication skills in English.
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Basic computer skills and proficiency in MS Office and CRM software.
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Ability to multitask and work under pressure in a fast-paced environment.
• *
Customer-centric approach with problem-solving abilities.
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Ability to work independently and as part of a team.
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Prior experience in customer service, call center, or BPO industry is a plus.
• Experience:
• *
Freshers and experienced candidates are welcome to apply.
• *
Prior experience in a call center or customer support role is an advantage.
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Experience in handling international customers is a plus.
• Working Hours:
• *
Flexible working hours, including rotational shifts (Day/Night shifts based on business requirements).
• *
5-6 working days per week with weekly offs as per company policy.
• Knowledge, Skills, and Abilities:
• *
Excellent interpersonal and communication skills.
• *
Strong listening and problem-solving abilities.
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Ability to handle irate customers with patience and professionalism.
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Strong time management and organizational skills.
• *
Adaptability to different customer interactions and scenarios.
• Benefits:
• *
Competitive salary with performance-based incentives.
• *
Work-from-home flexibility with required tools and resources provided.
• *
Training and skill development programs.
• *
Career growth opportunities within the organization.
• *
Health insurance and other employee benefits as per company policies.
• *
Supportive and inclusive work culture.
• Why Join Wipro?
• *
One of the leading global IT and BPO companies.
• *
Opportunity to work with a diverse and talented team.
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Excellent career growth prospects and professional development.
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Employee-friendly policies and work-life balance.
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Exposure to global clients and industries.
• How to Apply:
Interested candidates can apply online by submitting their updated resume through Wipros official website or job portals. Shortlisted candidates will be contacted for further interviews and assessments.
Join Wipros dynamic team and start your rewarding career in customer service today!
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Walmart
Data Analyst - Walmart Global Tech India (Freshers Welcome)
Walmart • Philippines • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
Apply directly on The Elite Job
Job description
Job Summary
Walmart Global Tech India is seeking a detail-oriented and analytical Data Analyst to join our fast-paced, innovation-driven team. As a Data Analyst, you will play a key role in turning raw data into actionable insights that support decision-making across our global operations. This is a unique opportunity for recent graduates or early-career professionals to work at the cutting edge of retail technology, collaborating with top talent across domains to help shape the future of shopping experiences.
Key Responsibilities
• *
Collect, clean, and analyze large datasets to support business objectives
• *
Design and develop dashboards and visual reports for internal teams
• *
Identify trends, anomalies, and opportunities through statistical techniques
• *
Work closely with product managers, engineers, and business stakeholders to understand data needs
• *
Contribute to data modeling, forecasting, and predictive analysis efforts
• *
Prepare comprehensive documentation and present findings in a clear and concise manner
• *
Ensure data integrity and maintain data governance protocols
• Required Skills and Qualifications
• *
Bachelors degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or a related field
• *
Proficiency in SQL and at least one programming language such as Python or R
• *
Strong analytical mindset with a keen attention to detail
• *
Excellent knowledge of Microsoft Excel and data visualization tools (Tableau, Power BI, etc.)
• *
Basic understanding of data warehousing and ETL processes
• *
Strong communication skills and ability to collaborate across teams
• Experience
• *
Freshers are encouraged to apply
• *
Internships or academic projects involving data analysis will be considered a plus
• *
Demonstrated interest or coursework in analytics, statistics, or business intelligence
• Working Hours
• *
Full-time position
• *
Standard working hours: Monday to Friday, 9:00 AM – 6:00 PM IST
• *
Flexibility may be offered based on team or project needs
• Knowledge, Skills, and Abilities
• *
Ability to interpret complex datasets and convey findings to non-technical stakeholders
• *
Strong organizational and problem-solving skills
• *
Collaborative attitude and eagerness to learn in a global team setting
• *
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• *
Adaptability to work with evolving tools and technologies
• Benefits
• *
Competitive entry-level compensation package
• *
Flexible work options: Remote, hybrid, and office-based roles
• *
Health and wellness benefits including medical, dental, and vision coverage
• *
Professional development opportunities and continuous learning programs
• *
Access to Walmarts global resources and mentorship from industry leaders
• *
Employee discounts and perks
• Why Join Walmart Global Tech India?
At Walmart Global Tech India, we are not just transforming retail — we are shaping the future of global commerce. As part of a world-leading organization, you will contribute to solutions that impact millions of lives. With a culture rooted in innovation, inclusivity, and growth, this is your chance to grow with purpose, backed by cutting-edge technology and a strong support system. Whether you are a fresh graduate or stepping into tech for the first time, your journey begins here.
How to Apply
Interested candidates should submit their updated resume and a brief cover letter outlining their interest in the role via our careers portal at careers.walmart.com
Alternatively, you may also send your application to us with the subject line: Application for Data Analyst - Walmart Global Tech India
💡 Quick Summary
Seeking a career-building opportunity? The Data Analyst - Walmart Global Tech India (Freshers Welcome) position is now open for candidates interested in the Work from home Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
