Job Description
Full job description
About PJH
Since 1+72 we have sourced and supplied bathrooms, appliances, sinks and taps to our customers throughout the UK, from large multi-site retailers to independent retailers and house builders.
PJH is part of the Globe Union group of companies with offices in 7 countries, across 3 continents, we benefit from support across all areas of the business which adds further strength and expertise to our already strong set of skills.
Together we’re better
Our brand is far more than just a logo and a few colours, it represents who we are, what we stand for and how we’re different to other companies. And the biggest part of our brand is our people. Whether answering phones, delivering orders, making sales or even the first person our guests see when they walk through the door, our brand will affect your job and how you do it.
We believe that working together with our colleagues makes our working environment a happier and more productive place to be, and working together with our customers builds stronger partnerships, strengthens sales, and allows us to grow together and improve our potential.
Together we’re happier
We want to be better for the people who make us better every day. That’s why as a member of the PJH team you can enjoy a wide range of benefits:
· All employees receive a minimum of 22 days holiday entitlement (pro rata) excluding bank holidays
· You can buy up to 5 additional holidays a year (as long as it doesn’t exceed 30 days in total)
· Additional holidays are accrued based on length of service
· All employees receive an extra day off for their birthday
· Pension through our partnership with AVIVA.
· Death in Service Benefit
· Christmas gift voucher
· You can get bathroom and appliance products at cost price
· Your friends and family can get bathroom and appliance products at trade price
· Contributory healthcare scheme through our partnership with Sovereign Healthcare
· Cycle to work scheme
· PJH “Get Togethers” with your team with prizes up for grabs and a business update from the CEO
The role
Job Title: Data Input Co-Ordinator
Location: Worcester
Reporting To: Contract Data Input Team Leader
Shift Pattern: Monday – Friday
Main Purpose:
This role is within our Contract division managing the customer experience within the contracts channel from order through to plot completion on installing new appliances into “New Builds”. Liaising with all relevant departments within PJH to deliver first time completions.
Key Responsibilities
Always provide an excellent level of customer service
Inputting orders and call offs received
Collate and input all forecast information
Liaising with site agents, quantity surveyors and buyers to obtain correct information
Liaising with our Customer Service and Installations Departments to give the best possible service
Perform any other duties as reasonably requested
Essential Skills and Experience
Excellent customer service skills
Team player with strong communication skills
Strong Excel and system skills
Ability to adhere to strict deadlines
Excellent attention to detail
Good and accurate keyboard skills
Desirable Skills and Experience
Basic knowledge of Kitchen appliances
The ability to deal with multiple stakeholders
Job Types: Full-time, Permanent
Benefits:
Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Schedule:
Monday to Friday
No weekends
Experience:
Customer service: 1 year (preferred)
Work Location: In person
About PJH
Since 1+72 we have sourced and supplied bathrooms, appliances, sinks and taps to our customers throughout the UK, from large multi-site retailers to independent retailers and house builders.
PJH is part of the Globe Union group of companies with offices in 7 countries, across 3 continents, we benefit from support across all areas of the business which adds further strength and expertise to our already strong set of skills.
Together we’re better
Our brand is far more than just a logo and a few colours, it represents who we are, what we stand for and how we’re different to other companies. And the biggest part of our brand is our people. Whether answering phones, delivering orders, making sales or even the first person our guests see when they walk through the door, our brand will affect your job and how you do it.
We believe that working together with our colleagues makes our working environment a happier and more productive place to be, and working together with our customers builds stronger partnerships, strengthens sales, and allows us to grow together and improve our potential.
Together we’re happier
We want to be better for the people who make us better every day. That’s why as a member of the PJH team you can enjoy a wide range of benefits:
· All employees receive a minimum of 22 days holiday entitlement (pro rata) excluding bank holidays
· You can buy up to 5 additional holidays a year (as long as it doesn’t exceed 30 days in total)
· Additional holidays are accrued based on length of service
· All employees receive an extra day off for their birthday
· Pension through our partnership with AVIVA.
· Death in Service Benefit
· Christmas gift voucher
· You can get bathroom and appliance products at cost price
· Your friends and family can get bathroom and appliance products at trade price
· Contributory healthcare scheme through our partnership with Sovereign Healthcare
· Cycle to work scheme
· PJH “Get Togethers” with your team with prizes up for grabs and a business update from the CEO
The role
Job Title: Data Input Co-Ordinator
Location: Worcester
Reporting To: Contract Data Input Team Leader
Shift Pattern: Monday – Friday
Main Purpose:
This role is within our Contract division managing the customer experience within the contracts channel from order through to plot completion on installing new appliances into “New Builds”. Liaising with all relevant departments within PJH to deliver first time completions.
Key Responsibilities
Always provide an excellent level of customer service
Inputting orders and call offs received
Collate and input all forecast information
Liaising with site agents, quantity surveyors and buyers to obtain correct information
Liaising with our Customer Service and Installations Departments to give the best possible service
Perform any other duties as reasonably requested
Essential Skills and Experience
Excellent customer service skills
Team player with strong communication skills
Strong Excel and system skills
Ability to adhere to strict deadlines
Excellent attention to detail
Good and accurate keyboard skills
Desirable Skills and Experience
Basic knowledge of Kitchen appliances
The ability to deal with multiple stakeholders
Job Types: Full-time, Permanent
Benefits:
Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Schedule:
Monday to Friday
No weekends
Experience:
Customer service: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Data Input Co-ordinator position is now open for candidates interested in the Data Entry Jobs sector. This role in Worcester offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.