Job Description
Key Responsibilities
• Quality Monitoring:
• Monitor inbound and outbound calls & chat responses to assess employee communication, technical accuracy, and adherence to company policies.
• Conduct mock calls with associates, ask related questions, and analyze responses.
• Use quality monitoring tools to track performance at both team and individual levels.
• Data & Performance Analysis:
• Compile a...
• Quality Monitoring:
• Monitor inbound and outbound calls & chat responses to assess employee communication, technical accuracy, and adherence to company policies.
• Conduct mock calls with associates, ask related questions, and analyze responses.
• Use quality monitoring tools to track performance at both team and individual levels.
• Data & Performance Analysis:
• Compile a...
💡 Quick Summary
Seeking a career-building opportunity? The Data & Quality Analyst in Jaipur position is now open for candidates interested in the Data Entry Jobs sector. This role in Ardmore College offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
