Job Description
Key responsibilities include:
• Tier 2 Support
• Configure PC/Mac
• Troubleshoot hardware and software
• Support, maintain, and enhance DOM IT Internal HelpDesk applications and databases
• Collect and maintain accurate annual inventory of all services compiled from various sources and repositories (i.e. SCCM, Casper, REDCap, Servers)
• Configure and troubleshoot printer, copier, etc.
• Maintain and support conference room equipment
• Train junior or new HelpDesk staff
• Write simple batch scripts to automate tasks
• Consult with vendors on troubleshooting and solution
• Work closely with HSIS and UAB Central IT on integration
• Write documentation and knowledgebase articles
💡 Quick Summary
Seeking a career-building opportunity? The Database Administrator position is now open for candidates interested in the Database Administrator sector. This role in Birmingham offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
