Job Description
About Digital Business and Transformation:
The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank's own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies
About the Role:
The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives
Key Responsibilities
• Responsible for the creative execution of the future and existing consumer journeys
• Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers
• Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution
• Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff
• Create campaigns and programs to increase digital adoption by customers
• Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings.
• Responsible for project execution, including experience design and stakeholder management
Qualifications:
Optimal qualification for success on the job is:
• Graduate / Post-Graduate Degree from a recognized institute
• 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Knowledge about digital product development & life cycle management
• Customer-centric approach
• Strong communication, interpersonal and techno functional skill
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to work across the organization
• Ability to work in cross functional teams
#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Skills:
Excel
About Company:
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,5+4 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses
The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank's own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies
About the Role:
The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives
Key Responsibilities
• Responsible for the creative execution of the future and existing consumer journeys
• Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers
• Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution
• Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff
• Create campaigns and programs to increase digital adoption by customers
• Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings.
• Responsible for project execution, including experience design and stakeholder management
Qualifications:
Optimal qualification for success on the job is:
• Graduate / Post-Graduate Degree from a recognized institute
• 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Knowledge about digital product development & life cycle management
• Customer-centric approach
• Strong communication, interpersonal and techno functional skill
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to work across the organization
• Ability to work in cross functional teams
#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Skills:
Excel
About Company:
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,5+4 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses
💡 Quick Summary
Seeking a career-building opportunity? The Dbat|product Owner position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
