Job Description
DBS Bank has announced a job vacancy for the position of DBS Bank Jobs Near Me – Customer Service Executive on a Full Time basis in Pune, Maharashtra, India. Before applying please read the following job details carefully.
Job Title: DBS Bank Jobs Near Me – Customer Service Executive
Company Name: DBS Bank
Job Location: Pune, Maharashtra, India
Job Type: Full Time
Job Category: Banking
Job Link Expiry: 2026-11-23
Posted on: Jobshut.online
Job Details
About the job
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• To Investigate the account opening documents, Static changes of the customers
• To complete document checking, KYC checks, On-boarding activities
• Uploading KYC documents with CERSAI as per TAT
• MIS preparation, Audit data submission, Working on large volume of data
• To ensure high level governance standards are maintained on the on-boarding exceptions
• Adherence to SLA and defined TAT
• Adoption to digital strategy and drive Design for No Operations
Key Accountabilities
• KYC checks, Upload records to CKYCR
• Onboarding checks: AML/PEP/Watchlist checks as per AML policy
• Query management. Delivery TAT and Customer satisfaction
• Data accuracy & Transaction quality
Job Duties & Responsibilities
• Ensure adherence and execution of customer on-boarding, KYC, Static data update, NRI account guidelines
• Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines, including de-dup exception handling, PAN & Aadhaar Name mismatch for digi
• Ensure all activities related to KYC, CKYC is adhered with respect to guidelines and completed within agreed SLA/TAT
• Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI
• Ensure upload of documents during Re KYC, Inactive, Dormant and CKYC process
• Execution of PIN printing and other BCP activities
• Obtain minimum satisfactory audit rating for the team
• Ensure and implement BOD & EOD controls on exception activities
• Generate ideas for new processes/initiatives. Participate in UAT. Robust checks in customer on-boarding process and drive DFNO
Required Experience
• A minimum of 4-6 years’ experience in retail banking with experience of AML/KYC and banking operations
• Sound knowledge of KYC, CKYC, Excel skills, AML and Retail account services guidelines
Education / Preferred Qualifications
• Minimum of graduation from recognised university
Core Competencies
• Processing with eye for detail, data accuracy and good typing skills
• Good interpersonal and excellent communication skills
• Effective control measures and governance standards
• Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
• Good interpersonal & analytical skills
Technical Competencies
• KYC and AML controls
• Customer Relationship
• Retail Banking Operations
• Communication skills
• Digital strategy adoption
• Excel skills
Work Relationship
• Team work
• Stakeholder management
• Customer experience & joyful banking
Primary Location
India-Maharashtra-Pune
Job
Others
Schedule
Regular
Job Type
Full-time
Job Posting
Job Title: DBS Bank Jobs Near Me – Customer Service Executive
Company Name: DBS Bank
Job Location: Pune, Maharashtra, India
Job Type: Full Time
Job Category: Banking
Job Link Expiry: 2026-11-23
Posted on: Jobshut.online
Job Details
About the job
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• To Investigate the account opening documents, Static changes of the customers
• To complete document checking, KYC checks, On-boarding activities
• Uploading KYC documents with CERSAI as per TAT
• MIS preparation, Audit data submission, Working on large volume of data
• To ensure high level governance standards are maintained on the on-boarding exceptions
• Adherence to SLA and defined TAT
• Adoption to digital strategy and drive Design for No Operations
Key Accountabilities
• KYC checks, Upload records to CKYCR
• Onboarding checks: AML/PEP/Watchlist checks as per AML policy
• Query management. Delivery TAT and Customer satisfaction
• Data accuracy & Transaction quality
Job Duties & Responsibilities
• Ensure adherence and execution of customer on-boarding, KYC, Static data update, NRI account guidelines
• Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines, including de-dup exception handling, PAN & Aadhaar Name mismatch for digi
• Ensure all activities related to KYC, CKYC is adhered with respect to guidelines and completed within agreed SLA/TAT
• Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI
• Ensure upload of documents during Re KYC, Inactive, Dormant and CKYC process
• Execution of PIN printing and other BCP activities
• Obtain minimum satisfactory audit rating for the team
• Ensure and implement BOD & EOD controls on exception activities
• Generate ideas for new processes/initiatives. Participate in UAT. Robust checks in customer on-boarding process and drive DFNO
Required Experience
• A minimum of 4-6 years’ experience in retail banking with experience of AML/KYC and banking operations
• Sound knowledge of KYC, CKYC, Excel skills, AML and Retail account services guidelines
Education / Preferred Qualifications
• Minimum of graduation from recognised university
Core Competencies
• Processing with eye for detail, data accuracy and good typing skills
• Good interpersonal and excellent communication skills
• Effective control measures and governance standards
• Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
• Good interpersonal & analytical skills
Technical Competencies
• KYC and AML controls
• Customer Relationship
• Retail Banking Operations
• Communication skills
• Digital strategy adoption
• Excel skills
Work Relationship
• Team work
• Stakeholder management
• Customer experience & joyful banking
Primary Location
India-Maharashtra-Pune
Job
Others
Schedule
Regular
Job Type
Full-time
Job Posting
💡 Quick Summary
Seeking a career-building opportunity? The DBS Bank Near Me | Customer Service Executive position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
