Job Description
Payroll Chenoa
Client Manager Amol Bhate
Job Title: Technical support Treasury & Custody Applications.
Location: Nariman Point
Qualification: Any Graduate
Work Experience: 3-5 years
Mode of Work: 5 days' work from office
Budget: we will discuss for suitable resumes
Responsibilities:
Provide technical support for Treasury and Custody banking applications.
Application technical support experience to Treasury, Custody applications, should be aware of applications CCIL Reuters, Bloomberg, NSDL, ICAP, NSE, BSE
Applications are Trading application and critical to bank. Resource should be ready to work round the clock in various shifts including Saturday, Sunday and Holidays from Express Tower(Nariman Point) Location.
Perform end to end technical support of various banking applications.
Handle & manage ITIL process like Change, Incident, Problem management etc.
Managing new requirement /changes to applications, perform technical analysis of changes/enhancements, perform UAT/SIT, Production deployment etc.
Identify issues, with help of users, application vendors wherever required for any defect/errors and act as the first point of support of all issues being encountered during UAT and Production.
Tracking, find out root cause and work on permanent closure of issues.
Prepare knowledge base articles for incidents.
Track, plan and support implementation of Infra Upgrades and Security vulnerabilities/patches for Windows, Linux, AIX, Database etc.
Support applications on SIT/UAT environment. test patches (ensure adequacy, sufficiency and accuracy of the patch) prior to production deployment .
Monitor ETL, Jobs, Health-checkup runs on daily basis and resolution in event of any failures.
Manage regular housekeeping activities for applications and ensure high uptime of applications.
Co-ordinate with application echo partners/vendors/regulator & bank's internal units in issue resolution in the production and UAT environment .
Publish regular MIS updates to all stakeholders as an when required.
Provide technical support to project team as an when required for various projects.
Closure of incident and change tickets on time.
Skills-
Experience Level 3 - 5 years of experience on banking technical application support. Application technical support experience to Treasury, Custody applications, Should be aware of applications CCIL, EKUBER, Reuters, Bloomberg, NSDL, ICAP, NSE, BSE)
Good knowledge of ITIL - Incident, Change and Problem management
Technical skill- Oracle/SQL/MariaDB database, AIX/Unix , MQ, Windows servers, Web server.
Good communication skills and ability to clearly communicate with stakeholders in India and the Region
Ability to analyse new requirements and issues in applications and manage the implementation of enhancements and fixes from analysis to implementation and provide postproduction support.
💡 Quick Summary
Seeking a career-building opportunity? The DBS|Application Support|Treasury and Custody Applications position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
