Job Description
Group Company: HDFC Bank Limited
Designation: Debt Management-Collection Officer-Cards Flow (15+_1051_100106)
Office Location: Jaipur Wbo Jaipur (Branch)
Position description:
Training Officer - Assets
Primary Responsibilities:
Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
Accurate extraction and tabulation of the data extracted as per defined process.
Storage of the reports as per defined process (Hard & soft form as applicable)
Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
Maintain accuracy & timeline in submission of information in content.
Additional Responsibilities:
Data Collation and MIS
Educational qualifications preferred
Category: Bachelor's Degree
Academic score: Pass
Institution tier: Any
Required work experience
Industry: Banking/NBFC Preferred
Role: Collections-Sales-Training
Years of experience: 0 to 2
Key Performance Indicators:
Data and MIS Management
Required Competencies:
Result-Oriented
Required Knowledge:
Excel and MS office
Required Skills:
Analytical skills
Required abilities
Physical: NA
Other details
Contract Types: Permanent
Union Affiliation: No
Designation: Debt Management-Collection Officer-Cards Flow (15+_1051_100106)
Office Location: Jaipur Wbo Jaipur (Branch)
Position description:
Training Officer - Assets
Primary Responsibilities:
Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
Accurate extraction and tabulation of the data extracted as per defined process.
Storage of the reports as per defined process (Hard & soft form as applicable)
Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
Maintain accuracy & timeline in submission of information in content.
Additional Responsibilities:
Data Collation and MIS
Educational qualifications preferred
Category: Bachelor's Degree
Academic score: Pass
Institution tier: Any
Required work experience
Industry: Banking/NBFC Preferred
Role: Collections-Sales-Training
Years of experience: 0 to 2
Key Performance Indicators:
Data and MIS Management
Required Competencies:
Result-Oriented
Required Knowledge:
Excel and MS office
Required Skills:
Analytical skills
Required abilities
Physical: NA
Other details
Contract Types: Permanent
Union Affiliation: No
💡 Quick Summary
Seeking a career-building opportunity? The Debt Management|Collection Officer|Cards Flow position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
