Job Description
Group Company: HDFC Bank Limited
Designation: Debt Management-Collection Officer-Cards Flow (15+_1051_100106)
Office Location: Jaipur Wbo Jaipur (Branch)
Position description:
Training Officer - Assets
Primary Responsibilities:
• Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
• Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
• Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
• Accurate extraction and tabulation of the data extracted as per defined process.
• Storage of the reports as per defined process (Hard & soft form as applicable)
• Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
• Maintain accuracy & timeline in submission of information in content.
Additional Responsibilities:
• Data Collation and MIS
Reporting Team
• Reporting Designation:
• Reporting Department:
Educational qualifications preferred
• Category: Bachelor's Degree
• Field specialization:
• Degree:
• Academic score: Pass
• Institution tier: Any
Required Certification/s:
Required Training/s:
Required work experience
• Industry: Banking/NBFC Preferred
• Role: Collections-Sales-Training
• Years of experience: 0 to 2
Key Performance Indicators:
Data and MIS Management
Required Competencies:
Result-Oriented
Required Knowledge:
Excel and MS office
Required Skills:
Analytical skills
Required abilities
• Physical: NA
• Other:
Work Environment Details:
Specific requirements
• Travel:
• Vehicle:
• Work Permit:
Other details
• Pay Rate:
• Contract Types: Permanent
• Time Constraints:
• Compliance Related:
• Union Affiliation: No
Designation: Debt Management-Collection Officer-Cards Flow (15+_1051_100106)
Office Location: Jaipur Wbo Jaipur (Branch)
Position description:
Training Officer - Assets
Primary Responsibilities:
• Collation of data for Trainers as per requirements for, IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
• Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
• Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
• Accurate extraction and tabulation of the data extracted as per defined process.
• Storage of the reports as per defined process (Hard & soft form as applicable)
• Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
• Maintain accuracy & timeline in submission of information in content.
Additional Responsibilities:
• Data Collation and MIS
Reporting Team
• Reporting Designation:
• Reporting Department:
Educational qualifications preferred
• Category: Bachelor's Degree
• Field specialization:
• Degree:
• Academic score: Pass
• Institution tier: Any
Required Certification/s:
Required Training/s:
Required work experience
• Industry: Banking/NBFC Preferred
• Role: Collections-Sales-Training
• Years of experience: 0 to 2
Key Performance Indicators:
Data and MIS Management
Required Competencies:
Result-Oriented
Required Knowledge:
Excel and MS office
Required Skills:
Analytical skills
Required abilities
• Physical: NA
• Other:
Work Environment Details:
Specific requirements
• Travel:
• Vehicle:
• Work Permit:
Other details
• Pay Rate:
• Contract Types: Permanent
• Time Constraints:
• Compliance Related:
• Union Affiliation: No
💡 Quick Summary
Seeking a career-building opportunity? The Debt Management|Collection Officer|Cards Flow position is now open for candidates interested in the MIS Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.