Debt Recovery Coordinator

1.Regularly follow up with clients via phone calls, emails, and written correspondence for outstanding payments.

2.Maintain accurate records of communication and payment commitments.

3.Coordinate with internal departments (Sales, Legal, Finance) to resolve disputes or billing issues affecting payments.

4.Send payment reminders, dunning letters, and final notices as per company policy.

5.Monitor accounts to identify outstanding debts and assess client payment behavior.

6.Negotiate payment plans when necessary and escalate chronic defaulters to legal or senior management.

7.Update the accounts receivable database and prepare regular reports on collection status.

8.Assist in the implementation of debt recovery strategies to minimize outstanding receivables.

9.Ensure compliance with all relevant company policies and legal regulations in the debt recovery process.