Position - Delivery Head - BPO

Location - Noida

6 Days Working

Job Summary:

The Delivery Head - BPO is responsible for overseeing and managing the day-to-day operations of various business processes within the organization. He will play a key role in managing teams, optimizing processes, and implementing strategies to drive productivity and achieve business objectives. He will play a crucial role in driving the growth and success by implementing best practices, fostering a culture of excellence, and exceeding client expectations.

Key Responsibilities:

- Leadership and Team Management.

- Operational Excellence.

- Client Relationship Management.

- Risk Management and Compliance.

- Quality Assurance & Data.

- Resource Planning and Allocation.

- Strategic Planning and Execution.

Having a travel industry and key accounts experience