Delivery Lead - India (Mid-size Financial BPO)

💰 ₹21,600 - ₹34,560 (Est.) 📍 Jaipur 🕐 3 days ago

Job Description

Job Type: Full-Time

Location: Noida

⏱️ Work Timings: + AM to 7 PM IST | Monday to Friday

️ Experience Required: 10+ Years of relevant experience

⌛ Hiring Timeline: Immediate

Hiring Process: Resume review - Initial screen - Interviews (3) - Leadership & Behavior Interviews

About the company

Incommon is hiring on behalf of a Canadian company - Enkel. Enkel delivers cloud-based accounting services to over 300 Canadian businesses and not-for-profits, specializing in tech-driven financial solutions. A Canadian company with offices in Canada and India, Enkel focuses on finance, accounting, and operational efficiency. The team brings expertise from finance, outsourcing, and corporate sectors, driving impactful results across various industries.

Position Summary

We are seeking a visionary business professional to lead the dynamic delivery organization in India. If you are driven by client obsession, possess a can-do attitude, and have a track record of managing delivery for multiple clients with diverse teams, this opportunity is tailor-made for you. Be part of a high-energy environment where setting exceptional quality and service standards for international clients is not just a goal but a way of life.

This pivotal role requires your physical presence in our Noida office. We work collaboratively with teams in India and Canada, seamlessly blending the best of both worlds in a hybrid work setting.

Requirements:

Postgraduate degree in Business/Commerce; CA or CPA preferred.

Must have managed a team size of over 100.

10+ years in Business Process Outsourcing, specializing in accounting services.

Proven success delivering accounting/bookkeeping services for Canadian, UK, Australian, and US clients, consistently exceeding expectations.

5+ years of leadership in managing onshore-offshore teams, with expertise in scaling operations and talent development.

Strong ability to streamline workflows, implement quality control, and standardize processes for efficiency.

Expertise in service delivery, financial statements, compliance reporting, and risk management.

Excellent communication skills in both verbal and written English.

Proven ability to resolve operational challenges like bottlenecks and missed deadlines.

Principle responsibilities

Lead and inspire teams handling monthly financial reporting, reconciliations, tax filings, and payroll for diverse clients.

Ensure timely delivery within SLAs, while addressing potential bottlenecks and maintaining budget and schedule adherence.

Maintain high quality standards using Enkel-approved tools and processes to ensure accuracy, compliance, and efficiency.

Act as the primary client contact, managing updates, expectations, and escalations to ensure satisfaction.

Build and nurture a high-performing team, focusing on recruitment, development, and succession planning for growth.

Continuously improve processes, implementing best practices to enhance efficiency and reduce errors.

Monitor team performance, ensuring timely and accurate accounting deliverables, and drive a culture of excellence and accountability.

💡 Quick Summary

Seeking a career-building opportunity? The Delivery Lead - India (Mid-size Financial BPO) position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Financial BPO

Frequently Asked Questions

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The expected salary for Delivery Lead - India (Mid-size Financial BPO) in Jaipur is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Delivery Lead - India (Mid-size Financial BPO) is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Delivery Lead - India (Mid-size Financial BPO). Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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